Delete Your Glow Morning Account & Data

This page explains how to delete your account and associated data for Glow Morning, an app provided by UZUplay. You can request deletion in either of the two ways below.

Option 1. Delete directly in the app (immediate)

While signed in to the Glow Morning app, follow these steps:

On the 'Me' tab at the bottom, open the Settings (⚙️) icon at the top right.
In Settings, select 'Delete account'.
Confirm as prompted. Your account and all data are permanently deleted immediately.

This action is irreversible and takes effect right away, with no separate request needed.

Option 2. Request deletion by email

If you can no longer access the app, request deletion from the email address you signed up with:

To: support@uzuplay.com
Subject: Account deletion request
Body: Include the email address (or account identifier) you signed up with. We process the request after verifying your identity.

Requests are processed within 7 business days of receipt, and we will reply once completed.

Data that will be deleted

When your account is deleted, the following data is permanently removed:

Profile information (email, nickname, profile photo)
Wake-up records and wake-up verification photos
Alarms, routines, to-dos, goals, and pledges
Chapter progress, experience points (XP), level, and earned badges
Lounge posts, comments, and cheers
Crew and follow relationships
Your sign-in account (authentication data)

Data retained and retention periods

Certain records that must be preserved under applicable law are stored separately for the periods below and then destroyed. Payment details themselves are managed by each app store (Apple, Google); the Company only retains confirmation of whether a payment was completed.

Records on contracts or withdrawal of subscription: 5 years (Act on Consumer Protection in Electronic Commerce, Republic of Korea)
Records on payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce, Republic of Korea)
Records on consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, Republic of Korea)

Contact: support@uzuplay.com